In UK, web accessibility is a legal requirement, regulated by the Disability Discrimination Act 1995.
The act ensures, among the rest, that websites are accessible to blind and disabled users, however, in practice, the law is unclear on how this should be implemented.
The code of practice contains specific reference to websites. The relevant quotes are:
- 2.2 (p7): “The Disability Discrimination Act makes it unlawful for a service provider to discriminate against a disabled person by refusing to provide any service which it provides to members of the public.”
- 4.7 (p39): “From 1st October 1999 a service provider has to take reasonable steps to change a practice which makes it unreasonably difficult for disabled people to make use of its services.”
- 2.13 - 2.17 (p11-13): “What services are affected by the Disability Discrimination Act? An airline company provides a flight reservation and booking service to the public on its website. This is a provision of a service and is subject to the act.”
- 5.23 (p71): “For people with visual impairments, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”
- 5.26 (p68): “For people with hearing disabilities, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”
Companies in breach of the law can be sued: The RNIB (Royal National Institute for the Blind) has approached two large companies with regard to their websites. The DRC (Disability Rights Commission) launched a formal investigation into 1000 websites, of which over 80% were next to impossible for disabled people to use.
Most likely, the W3C (Worldwide Web Consortium) accessibility guidelines will be used to assess a website's accessibility.
The W3C offers three different levels of compliance. Priority 1 guidelines, (which must be satisfied according to the W3C) will almost certainly have to be adhered to. Priority 2 guidelines (which should be satisfied and are the EU recommended level of compliance), or some part of, will probably need to be adhered to too.
Main source: Webcredible
1 comment:
I am continually surprised by just how many web sites are actually commissioned that do not comply with the Disability Discrimination Act (1995), the Companies Act (2006) and the Electronic Commerce (EC Directive) Regulations 2002 in the United Kingdom.
It is appalling how many web designers seem to blithely ignore the law!
I wrote some advice late last year about what determines a good web site, which readers of this article might want to read too. There are also some other articles on this subject at http://blogs.rrs.co.uk.
Alastair Revell
Managing Consultant
Revell Research Systems
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